Our Story

This brand originates from Western Sydney, founded by two cousins who have lived alongside pets their entire lives and truly understand the profound role a pet plays in its owner's life. From the tender chirps of birds to the comforting purrs of cats and the unwavering loyalty of dogs, their experiences have deeply ingrained a love and respect for these companions that transcends the ordinary. This connection has inspired the birth of Pet Servo, an e-commerce platform dedicated to enhancing the lives of pets and their owners. At Pet Servo, the essence of our mission is to ensure that each pet receives the love, care, and respect they deserve. Founded on the pillars of compassion and innovation, our services—including pioneering wet telehealth options and comprehensive pet insurance—reflect our commitment to the well-being of your pets. Here, we not only provide products but also a community where the health and happiness of your beloved companions are prioritized. As you explore Pet Servo, you will discover more than just a marketplace; you will find a shared journey of pet care. The founders’ lifelong passion for animals shines through in every element of the platform, from carefully selected products to expertly designed services that meet the unique needs of pet families. Their vision extends far beyond the immediate horizon, aiming to establish a lasting legacy where pets and their owners can enjoy a fulfilling, joyous life together. Join us in embracing this vision at Pet Servo, where every pet is treated as a beloved family member. Together, let's create a world where our pets are cherished, their health safeguarded, and their happiness guaranteed. Welcome to Pet Servo, where your pet’s heart is our priority.

Our Vision

Our vision is to be the top pet care brand, transforming how pet owners interact with and care for their pets. We aim for every pet o live a life full of love, health, and happiness. We want to create world where every pet is loved, their health is a priority, and their owners have what they need to build lasting, happy relationships with them.

Our mission

Our mission is to offer innovative pet care solutions that improve the lives of pets and their owners. We aim to provide high-quality products and services that meet the diverse needs of pet families. At Pet Servo, we are also dedicated to build a supportive community that enhances the overall experience of pet ownership, ensuring that every pet parent can enjoy a fulfilling journey with their pets.